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Date of decision
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20 September 2005
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Case number
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T 0764/02
- 3.5.01
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Application number
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91901390.4
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Title of the application
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Method and system for remote delivery of retail banking services
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Applicant name
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ONLINE RESOURCES & COMMUNICATIONS CORPORATION
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Opponent name
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(1) APACS (Administration) Limited
(2) Abbey National plc
(3) Barclays Bank plc
(4) HSBC Bank plc
(5) Lloyds TSB Bank plc
(6) National Westminster Bank plc
(7) Nationwide Building Society
(8) The Royal Bank of Scotland plc
(9) Halifax plc
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Keywords
Request for allowing a person accompanying the professional
representative to make oral submissions (refused)
Request for referral to the Enlarged Board of Appeal (refused)
Inventive step (no)
Problem-solution approach: treatment of non-technical aspects
(point 11)
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